Terms & Condition

These terms of use is an electronic record in the form of an electronic contract formed under the information technology act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information technology act, 2000. These terms of use do not require any physical, electronic or digital signature.

www.Doorsure.in (“Website” or “Platform” or “APP” or “Services”), is owned, registered and operated by Doorsure Express Private Limited (“Company”, “Doorsure”), a private limited company, incorporated under the provisions of the Companies Act, 1956, and having its registered office at H-1/G-4, Garg Tower Netaji Subhash Place, Pitampura New Delhi - 110034.

For the purpose of these Terms of Use, wherever the context so requires "You", "Your" or "User" shall mean any person who uses the Platform for availing the Services. The term "We", "Us", "Our" shall mean the Company, its employees, and authorised agents that perform any services on the Company’s behalf.

These terms of use are a legally binding document between Doorsure and user (both terms defined below). These terms of use will be effective upon your acceptance of the same (directly or indirectly in electronic form or by means of an electronic record) and will govern the relationship between Doorsure and user for the use of the website (defined below). Please read these terms of use carefully. By using the website, you indicate that you understand, agree and consent to these terms of use. If you do not agree with the terms of these terms of use, please do not use this website. You hereby provide your unconditional consent or agreements to Doorsure as provided under section 43a and section 72a of information technology act, 2000.

You are allowed to use our Services only if you can form a binding contract with us, and only in compliance with our Terms of Use and all applicable laws. The following terms and conditions apply to every user using our services, and they govern the relationship between Doorsure and its users during their use of Doorsure’s services.

Please read these Terms carefully before using our services. By accessing and using our services, you explicitly agree to comply with and be bound by our Terms of Use and Privacy Policy.

Modification

Doorsure reserves the right at all times to discontinue or change or update the Terms of Use and / or our Privacy Policy as we deem necessary or desirable without any prior notification. We suggest that you read our Terms and Conditions and Privacy policy which are published on www.doorsure.in (https://www.doorsure.in/privacy-policy.html) from time to time to stay informed. Any use of the site after such changes would be deemed to constitute acceptance of the modified terms by the End User.

Services We Provide

Doorsure is engaged inter alia in the business of delivery of Products or shipments, fulfilment & warehousing services, other logistics services to the Identified Customers at the specified locations. We delivery products or services on the request of the Company, to the Identified Customers at their desired location within the operational area for the performing the Services mutually agreed between the parties.

We also use automated processes facilitated by algorithms within the Services by reference to the data you have provided to us along with any criteria specified (as applicable). This may result in decisions being made automatically. In relation to this automated processing, we ensure there are safeguards in place to protect your rights and freedoms and legitimate interests and you have the right to contest any automated decisions made and obtain human intervention to alter decisions made, where possible. We may also use non-algorithmic methods to provide services to our users (as applicable).

Our Services may contain links to third party services. If you click on a link to access any of those third-party services, please note that they have their own terms of use and that we do not accept any responsibility or liability for their terms of use or processing of your personal information. Please check these terms of use before you submit any personal information to such third-party websites.

Our Services are paid services. By using or purchasing our services, you agree to these Terms of Use.

Registration and Use

Doorsure may require that you register in order to use some or all of the features and functionalities of the Website and App. We may, in our sole discretion, permit or deny your registration. Once we permit you to register with the Website and App, you agree and undertake to access the Website and App only using the certain log-in id and password ("account"), as amended by you from time to time, associated with your registration. You will be solely responsible for maintaining the confidentiality of your password and agree that the password is intended for use solely by you. We may permit you to register with the Website and App using your Facebook or Gmail account. If you complete your sign up or registration via Facebook or Gmail, all applicable Facebook and Gmail terms of use and any changes to the same shall apply to you in addition to these Terms of Use. You agree to (a) immediately notify Doorsure of any unauthorized use of your account information or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Doorsure cannot and will not be liable for any loss or damage arising from your failure.

You understand that for the purpose of effectively using the Website and App you may be required to provide accurate information including but not limited to your name, address, company name, email address, phone number, logo, location, job title, pan number, bank details and/or any other identification proof number and represent that they are true and accurate.

You agree and understand that this Website, App and the contents are intended for people who are 18 years of age or above. You here by represent that you are 18 years of age or above and competent to contract within the meaning of section 11 of the Indian Contract Act, 1872.

By using our Services and providing us with your information, you agree that we can send you communications about our services and matters incidental thereto. By using our services or by filling out any forms/agreements on or through the services, providing us with information or making an inquiry, you acknowledge that we have an established business relationship with you and you expressly consent to being contacted by us or our service providers, whether by phone, mobile phone, text (SMS), email, postal mail or otherwise. From time to time, when you call us we may wish to record those phone calls for quality assurance and customer's / user's satisfaction purposes. In those jurisdictions where consent is required in order for a party to record any telephone call, you consent for us to record your call when you call us.

All information provided by you will be used and processed in accordance with these Terms of Use and the Privacy Policy. You agree that you have read and understood the Privacy Policy.

Permitted Use

You agree that you will use the Doorsure services as per the terms & condition or as per service agreement between you & Doorsure or any information available in accordance with all applicable laws and regulations. These Terms of Use are in addition to and not in derogation of any other agreements or terms and conditions agreed upon or entered into by you.

Prohibited Use

You agree and undertake that when using a website / service, you will not publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information, conduct or forward surveys, contests, pyramid schemes or chain letters, defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others, any information provided by you on this site shall not be misleading in any way, use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the website or content, or in any way reproduce or circumvent the navigational structure or presentation of the website, to obtain or attempt to obtain any Materials, documents or information through any means not specifically made available through the website, reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the website, falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, disrupt the normal flow of communication or otherwise act in a manner that adversely affects other Users ability to use the Platform or the Services, upload or post or transfer, any content or other material that contains or constitutes viruses, Trojan horse or other code with malicious, disruptive and/or destructive features, you shall not attempt to interfere with any other User’s use of the Platform or the Services provided through the Platform.

Deal with Us in Good Faith

By creating an account or using Doorsure services, you agree that you are signing up for Doorsure Services in good faith, and that you mean to use them only for their intended purposes as specified in service agreement and for no other reason.

No Warranties

This website, App, materials, and the services are provided on an "as is" basis without warranties of any kind, either express or implied. All use of Doorsure’s website, App, materials, and services is at your sole risk.

We specifically disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, Non-Infringement and any warranties arising out of the course of dealing or usage of trade.

Doorsure takes no responsibility and assumes no liability for any User Content or other content, including links to web and App pages, that you or any other user or third party posts or transmits using our Website, App or Services. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children or otherwise unsuited to your purpose.

Doorsure is not responsible in any way for, does not monitor, and does not endorse or guarantee anything about any third-party content (including advertisements, offers, and promotions) that may appear in our Website, App or Services.

Doorsure does not represent in any manner that:

  • a) The information, data or contents of the Website and App are accurate.

  • b) The Website and App will be available at all times and will operate error free or that there will be uninterrupted access and service.

  • c) The integrity of the information on the Website, App or information you upload will be maintained.

  • d) We endorses any of the views of any of the users who may have posted content.

  • e) We have verified or guarantee the quality of services or representations made by any user of the Website and App.

  • f) We have verified the credit worthiness of any user.

  • g) We have screened or verified any of the information posted herein.

  • h) The Website, App or any content is free from viruses or other malware.

Third-Party Links, Sites, and Services

Our Website, App and Services may contain links to third-party websites, Apps, advertisements, services, special offers, or other events, activities, or content (collectively "Third-Party Materials"). These Third-Party Materials are not under the control of Doorsure. We are providing these links to you only as a convenience, and the inclusion of any link does not imply affiliation, endorsement, or adoption by us of the website, App or any information contained therein. Doorsure is not responsible or liable for your use of or access to any Third-Party Materials. Whenever you leave Doorsure's Website, App or Services be aware that your activity outside our Website, App or Services will not be governed by our Terms of Use or other agreements.

Indemnification

You shall indemnify and hold harmless Doorsure, its owner, licensee, affiliates (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of these terms of use, privacy policy and other terms and conditions, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

Restricted products and services

The user shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.

Without prejudice to the generality of the above, the Company does not permit Services of following items:

  1. "Securities" within the meaning of the Securities Contract Regulation Act, 1956, including shares, bonds, debentures, etc. and/or any other financial instruments/assets of any description. While this does not prevent a share broking firm to host its website with the Company, the trading of the shares through an e-store on the Website made available by the Company is prohibited.

  2. Living, dead creatures and/or the whole or any part of any animal which has been kept or preserved by any means whether artificial or natural including rugs, skins, specimens of animals, antlers, horns, hair, feathers, nails, teeth, musk, eggs, nests, other animal products of any description the sale and purchase of which is prevented or restricted in any manner by applicable laws (including those prohibited under The Wildlife Protection Act, 1972). Weapons of any description.

  3. Liquor, tobacco products, drugs, psychotropic substances, narcotics, intoxicants of any description, medicines, palliative/curative substances.

  4. Religious items, including books, artifacts, etc. of any description or any other such item which is likely to affect the religious sentiments of any person.

  5. "Antiquities" and "Art Treasures" in violation of the provisions of the Antiquities and Art Treasures Act, 1972("the Act").

  6. Furthermore, you agree to display and adhere to a terms of use or other user-type agreement, as well as a privacy policy, governing Your operation of Your Store and Your conduct with Your Store’s customers.

General Terms

Termination :- Doorsure reserves the right to terminate your access to the Website, App and services at any time, in our sole discretion. You acknowledge Doorsure's right to do so and waive any claim that you may have arising from such termination. Notwithstanding the termination of access, all provisions, which by their nature are intended to survive, shall survive termination and continue to be applicable.

Force Majeure :- In no event shall Doorsure be liable for any acts beyond our control or for any acts of God.

Access :- Doorsure does not make any claim that the Website, App and its contents may be lawfully viewed or accessed in the jurisdiction you are viewing it in. You are solely responsible for complying with the laws applicable to you.

Complaints :- Should you have any complaints regarding the Website, App and services including but not limited to abuse and misuse of the Website, App and services copyright infringement and the like, or any issues related to data privacy please report the same to [email protected]. Please provide your name, email address, physical address and contact numbers so that Doorsure may be in a position to verify details or check the authenticity of the complaints.

Modification of Services :- Doorsure reserves the right to modify or discontinue (completely or in part) our Website, App and services, or any content appearing therein. Doorsure will not be liable to you or any third party if we exercise this right.

Modification of These Terms :- We reserve the right to change or modify these Terms of Use, or any policy or guideline of the Website, App or Services, at any time and in our sole discretion. Any changes or modifications will be effective immediately upon posting of the revisions to the Website, App or Services. You waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Website, App or services following the posting of changes or modifications will confirm your acceptance of such changes or modifications. Please review these terms and conditions periodically.

Choice of Law :- These Terms of Use are governed by the laws of India. The courts in Delhi, India shall have exclusive jurisdiction over any claim or matter arising out of these Terms of Use.

No Waiver :- Doorsure's failure to exercise or enforce any right or provision of the Terms of Use will not be deemed to be a waiver of such right or provision.

No Third-Party Beneficiaries or Rights :- These Terms of Use do not create any private right of action on the part of any third party or any reasonable expectation that the Website, App or services will not contain any content that is prohibited by these Terms of Use.

Entire Agreement and Severability :- These Terms of Use, the privacy policy and any amendments and additional agreements you might enter into with Doorsure in connection with our Website, App or services, shall constitute the entire agreement between you and Doorsure concerning the Website, App or services, and shall supersede any prior terms you had with Doorsure regarding the Website, App or Services.If any provision of these Terms of Use is deemed invalid, then that provision will be limited or eliminated to the minimum extent necessary and the other provisions of these Terms of Use remain in full force and effect.

Assignment :- You may not assign or otherwise transfer your rights or obligations under these Terms of Use. Doorsure may assign our rights and duties under these Terms without any such assignment being considered a change to the Term of Use and without any notice to you.

Notices :- Any notices or other communications that you wish to send to Doorsure may be addressed to the registered office - H-1/G-4, Garg Tower Netaji Subhash Place, Pitampura New Delhi - 110034.

Dispute Resolution :- Unless you have entered into an additional agreement with Doorsure that provides for an alternative dispute resolution mechanism, you agree that any dispute arising between you and Doorsure which cannot be resolved amicably, shall be conclusively resolved by a sole arbitrator. The Arbitration shall be conducted as per the Arbitration rules laid down under the Arbitration and Conciliation Act, 1996, and any modification/amendment effected thereafter from time to time. The arbitration shall be conducted in the English language and the award passed by the Arbitrator shall be final and binding on both parties. The cost of arbitration shall be borne by you, unless awarded otherwise.

Contact Information

If you have any questions or suggestions regarding our Terms of Use, please contact us at [email protected].

CONTACT DETAILS

Registered Address
H-1/G-4, Garg Tower Netaji Subhash Place, Pitampura New Delhi - 110034

Sales Query : [email protected]

93 13 700 300

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